Mortgage Site Lead

Phoenix, AZ

Location: Phoenix, AZ

Essential Duties and Responsibilities:

  • Manage and lead a wholesale operations and sales team while building a culture of teamwork and mutual supportiveness
  • Daily pipeline management to ensure loans are closed or dispositioned timely
  • Assist in developing and executing the mortgage operations and sales strategy to achieve desired financial results and corporate objectives
  • Work closely with all team members to ensure they are providing a high level of service and meeting our brokers expectations
  • Assist team in handling loan-level questions & issues and in the preparation and dissemination of updated mortgage origination and compliance standards and procedures
  • Work with vendors and various company departments to streamline processes, quality, and risk assessment
  • Any and all other duties as requested by executive management

Required Skills, Experience and Ability:

  • 10 + years previous management experience
  • 15 + years of mortgage operations/sales experience
  • Build and maintain the Deephaven culture in a new site that contributes to an environment of teamwork and promotes a positive company image to external customers
  • Comply with Deephaven policies and procedures
  • Ability to communicate effectively with others, both verbally and in writing
  • Organized, analytical, detail oriented, self-motivated
  • Knowledge of current regulatory compliance requirements
  • Ability to maintain the highest level of confidentiality
  • Present self in a professional manner and can interact with all levels of organization and outside contacts appropriately
  • Ability to complete responsibilities effectively and efficiently with minimal direction
  • Manage daily tasks to ensure business needs are consistently met
  • Proficient in MS Office including Word and Excel
  • Bachelor’s Degree required
  • Encompass systems experience preferred

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