CHARLOTTE, N.C. — March 10, 2022 — Lisa Heitzmann, an experienced mortgage leader and strategic advisor, has joined Non-QM lender Deephaven Mortgage as Chief Operating Officer (COO).
She will oversee the operations of Deephaven’s internal underwriting, wholesale and correspondent teams—with the goal of providing outstanding experiences for everyone who touches a Deephaven loan. The firm sells its Non-QM/Non-Agency products through a national network of independent mortgage brokers, and purchases them from hundreds of correspondent partners.
Ms. Heitzmann has a broad and deep background in all facets of the mortgage business—including credit, risk, compliance, quality and production. Before coming to Deephaven, she was a mortgage industry consultant focused on process assessment and optimization.
“I am excited to align Deephaven’s operations to support our positive, pro-borrower culture—where everyone is always looking to say yes. It’s a pleasure to build on this approach, while making it easier for our people and partners to help creditworthy Non-QM borrowers,” said Ms. Heitzmann.
“Lisa’s in-depth mortgage background, strong focus on operational improvements, and careful attention to risk and compliance management issues are just part of what make her an outstanding Deephaven leader. She has worked extensively with successful entrepreneurs and investors who are Non-QM/Non-Agency loan candidates, and has a vision for helping Deephaven to serve them like no-one else,” said John Keratsis, President and Chief Executive Officer, Deephaven.
Ms. Heitzmann holds the Certified Mortgage Banker (CMB) designation from the Mortgage Bankers Association. She earned a B.S.B.A, summa cum laude, from Merrimack College.